Frequently Asked Questions

I already have a website. What can you do for me?

Even if you are not looking for a complete website redesign, there are probably things you want to change. We’ll manage your website on our secure hosting platform to give you peace of mind and help you make those changes that you’ve been wanting to make.

Is there a separate fee for hosting?

Secure hosting is included in all our website packages. Monthly and quarterly website updates are what makes the price vary.

Do you only support WordPress websites?

Yes.

Will you maintain my site for me?

We can manage and support your website, including WordPress updates and plugin updates as well as make requested edits.

How often should I update my website?

There is no right answer for this, but your website shouldn’t remain static. Monthly and quarterly changes are a great way to keep your site feeling fresh.

Will my website be mobile friendly?

If you choose us to redo your website, we optimize for desktop, tablet, and mobile. If you are looking for help or changes with your preexisting website, we can sit down in our kickoff meeting to discuss what that would look like.

What’s the difference between the $75/month plan and $250/month support options?

$75 a month includes secure hosting and a guaranteed response time from us. It doesn’t involve a strategic plan or anything above and beyond things like basic help with updates. So, when you have a change that you want to make to the website, you would submit a ticket to us, and we’ll bill you on an hourly basis.

Starting at $250 a month, pricing does depend upon how often you want to do a major update for your website. Overall, this plan offers a more structured and strategic way to move forward on your website. We recognize that websites need to grow and change with your business. We will work with you to establish a quarterly or monthly strategic plan that aligns with your business goals and your user data to drive results.

What are some quarterly or monthly changes you suggest?

Every client is different. We help you figure this out in our initial strategic planning meeting. Some examples include updating all photos on your website, adding new pages, putting a popup on the homepage, CRM integrations, content changes, etc.

How do I get the most out of my plan?

To make sure you are getting the most out of your changes, we are intentional about following up and reaching out proactively to keep things moving.

How much input do I have in the process?

We’re here to help execute your vision so your input and feedback are critical to this process.

Where should I start?

Well, do you have any updates in mind already? We have an initial strategic planning meeting with every client to go through a questionnaire to understand your business, customers, competitors & goals. From there, we will outline a strategic plan and get started!

What plan is best for me?

We have an initial strategic planning meeting with every client to go through a questionnaire to understand your business, customers, competitors & goals.

We have internal marketing employees. What can you do for us?

No problem. Many of our clients have an existing marketing representative or team. We can handle hosting, WordPress and plugin updates, and website security while they focus on their day-to-day responsibilities.

How often do I get billed?

You will get billed monthly, and any work outside the scope of the plan gets billed separately on an hourly basis.

What is HubSpot?

HubSpot is a Customer Relationship managing software that we use to organize our interactions with prospects and clients.

Are you a HubSpot Partner?

Yes, we are part of the HubSpot Solutions Partner Program. We are certified to help your team implement HubSpot if it aligns with your marketing goals.

What is the main purpose of social media marketing?

Active social media accounts help build brand awareness. Social media platforms allow businesses to connect and engage with their target audience by providing relevant information about products and services to help influence a decision.

Does email marketing still work?

Email marketing is one piece of the puzzle. Email blasts and monthly newsletters help with brand recognition. Tailored email sequences that look like a one-on-one email are a more personalized approach to get prospects’ attention. These 2 methods of email marketing combined with other marketing techniques can give your business more visibility.

How do you create effective content for social media?

Defining your purpose and understanding your audience is the most important step in content marketing. We can help you figure out what that is if you’re not sure, and then we will curate and create specific content for your audience to interact with.